5 Common mistakes managers commit during performance review
Performance reviews at workplace,
contrary to other popular practices are very important events for any company
who wants to grow efficiently. The review data helps company make critical
decisions related to business development, financial planning, recruitment,
retention and attrition are the few among them. It is not only essential to
have a proper performance management procedure set up but also train and
educate the managers on it. This is one of the reasons that most of the
successful companies hire OD
consultants
to overcome these hurdles.
Conducting reviews without Employee performance
data:
In many companies, employee
performance review is just an yearly custom and managers is not interested in
collecting the data or keep a track of their subordinate’s performance,
achievements or activity points through the year. Reviews are useless if there
is no information or correct data. Monitoring, tracking and acquiring
performance data is an crucial skill managers should have.
This process ensures the feedback is
work specific and serve the objective. Think how you will respond to an
employee who asks for specific examples when they’re asked to demonstrate
greater accountability and responsibility. One must have those examples ready
and sound confident. OD
consulting firms
structure the whole program as per company needs efficiently and thus helping
avoid conflicts in future.
Letting prejudice and bias influence evaluation:
It’s very common for managers to rate
and review employee’s performance based on their personal sentiment rather than
data. The most common bias is managers’ judgement of performance based on their
personal likes or dislikes about an particular employee. Sometimes, they end up
rating someone high just because they like the way they interact or they rate
them low just because they are not their ‘type’ and have issues having a good
rapport among them.
Performance of employees are evaluated
negatively or positively based on recent or current performance or events only
and do not consider their entire performance period. This is the easiest and
most common trap that managers fall into and must be careful about dealing with
it.
Not providing timely training and feedback:
A popular and general misconception is
that reviews are a once a year affair. One loses out on a lot of performance
data and behaviors that could have been highlighted and resolved earlier. Few
managers think Performance reviews are all about talking short comings of an
employee. Instead of concentrating on negative feedback at the end of the
period or during annual review, focus on resolving the issues with timely
training and feedback discussions. This helps avoid any last minute bitter
surprises for an individual and these discussions help managers in creating
development plans for individuals periodically.
Making it neutral:
Performance reviews can be a perfect
chance to bond with the team and understand their story and aspirations. It is
also an opportunity to improve one’s own effectiveness and social
skills.Managers often make these conversations sound very robotic and boring.
These communication is of much more value to the employee than it’s to the
manager. Listening and involving in productive discussions to understand their
point of view is vital to meet the
employee expectations.
Focus on behaviors:
It is not just important to focus on
what one has done but it’s also equally important to understand how the results
were achieved. Most emerging companies focus on revenue through sales and sales
target.Achieving targets are important but Managers should also look at what
went into achieving the target. Were the dealings genuine? Did the employee
treat clients with all respect? Were the company policies fairly adhered to?
These questions are very important and Including competencies (behaviors) in reviews
is something that managers shouldn’t avoid.
The annual employee review provides a
perfect chance & opportunity for all individuals to reflect on their
learning, achievements and shortcomings in the past year and utilize this
experience to learn and grow as an individual.
Corporate
diversity training programs is
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